Hotel Room Service Fees

So the restaurant in the hotel where I stayed was out of commission, but the hotel offered room service.

The room service tab came with a 19% service charge. Well and good, one might think, that way the staff gets its tip and the hotel gets a little markup.

But no, there is also a $3.00 delivery charge. I suppose every little bit helps.

When I signed for the meal, I noted that the bill had a line where I could also add a tip.

Are these people crazy?